Question 1

What discounts are available to people with a disability (moderate degree)?

Accepted Answer

People with a moderate degree of disability may be entitled to discounts specified by law, depending on the purpose of the journey and the documents they hold. On PolishTrains, you can select the appropriate concession during the purchase if it applies to the chosen connection.

Question 2

The refund/exchange form does not work – how can I refund my ticket?

Accepted Answer

If the refund or exchange form does not work, contact PolishTrains customer service and provide the ticket number and booking details. Do not buy a second ticket before the matter has been clarified, to avoid unnecessary expense.

Question 3

How can I check which platform the train departs from?

Accepted Answer

You can check the track number on the departure board at the station, as PolishTrains does not display platform or track numbers. On PolishTrains, however, you can search for a connection by selecting the stations and travel date.

Question 4

Where will I receive my ticket after purchase?

Accepted Answer

After purchasing, you will receive the ticket by SMS and in the app. You can make the purchase through PolishTrains without creating an account.

Question 5

How do you get from Warszawa Zachodnia to Rumia Janowo?

Accepted Answer

You can check the journey from Warszawa Zachodnia station to Rumia Janowo station by entering both stations and the travel date on PolishTrains. You can then choose the appropriate service and train category.

PKP Warszawa Zachodnia – Rumia. Train timetable

Frequently asked questions

Check the PKP timetable for other cities

How to buy a cheap ticket Warszawa Zachodnia – Rumia?

Information about the Warszawa Zachodnia - Rumia Janowo connection

Frequently asked questions

Check the PKP timetable for other cities