Question 1

How do I rebook a PKP ticket?

Accepted Answer

You can exchange a railway ticket online if the rules of the selected carrier allow it. On PolishTrains, you can access the ticket management section and request an exchange without visiting a ticket office.

Question 2

Does the Karta Dużej Rodziny entitle me to a discount on a train from Kraków Główny to Białystok?

Accepted Answer

The Karta Dużej Rodziny may entitle you to a concession if you meet the conditions set by the relevant carrier. On PolishTrains, select the appropriate type of discount when buying the ticket and carry a document confirming your entitlement.

Question 3

Does PolishTrains charge a commission?

Accepted Answer

The price shown on the service already includes the service fee and is the final amount, so nothing is added at the payment stage. When a ticket is refunded, the service fee on PolishTrains is non-refundable.

Question 4

How can I see the TLK timetable for the Kraków Główny - Białystok route?

Accepted Answer

You can check the TLK timetable after selecting Kraków Główny station, Białystok station and the travel date. On PolishTrains, you can then select a service in the relevant train category.

Question 5

How can I document a child's entitlement to a discount when buying a ticket?

Accepted Answer

During inspection, you must show a document confirming the child's age or another required entitlement to a concession. On PolishTrains, select the discount when buying the ticket and keep the document with you for the journey.

Question 6

How do I receive my ticket after purchase?

Accepted Answer

After purchase, you will receive the ticket by SMS or find it in the PolishTrains app. On PolishTrains, you can search for a connection by stations and date, then select the appropriate service.

PKP Kraków Main – Białystok. Train timetable

Frequently asked questions

Check the PKP timetable for other cities

How to buy a cheap ticket Kraków Main – Białystok?

Information about the Kraków Główny - Białystok connection

Frequently asked questions

Check the PKP timetable for other cities